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We are committed to ensure that products of Winepak is enjoyed responsibly

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To proceed to purchase, you must meet the following criteria:-

I am a non-Muslim.
I am aged 21 years old and above.

Refund & Return Policies

Thanks for shopping at www.winepakinternational.com
If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have to call or email us to issue the problem within 5 working day from the date you receive it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us
If you have any questions on how to return your item to us, contact us at +603 8051 8333.

Delivery Service Information

Our online delivery conditions are as follows:

Delivery charges will be subjected to our courier service partner's respectively charges.

We cannot guarantee or provide a day of the week or time of day for delivery and please allow 3 to 5 working days* for online orders. Please ensure that all critical contact information are provided for our courier partners to contact you for the delivery time and place.

For any questions of delivery information, please contact us at +603 8051 8333 or email us at [email protected]